Shipping policy
Shipping Policy
Last updated: 01/09/2026
At ClickKingGun, we aim to make the delivery process as simple and transparent as possible. Below you’ll find information about order processing, shipping, tracking, delivery times, and what to do if there is an issue with your order.
Order Processing
Orders are typically processed within 1–2 business days after your order has been confirmed.
Orders placed on weekends or public holidays may begin processing on the next business day.
During periods of high demand, holidays, product launches, or other exceptional circumstances, processing may take slightly longer.
Once your order has been shipped, you will receive a confirmation email containing your tracking information, when available.
Shipping Costs
We offer FREE STANDARD SHIPPING WORLDWIDE
Standard shipping is completely free — no minimum order value is required.
Additional shipping charges may apply to certain countries, territories, or remote locations. Any applicable shipping charges will be displayed before you complete your purchase.
Estimated Delivery Times
Estimated delivery times vary depending on the destination:
| Destination | Estimated delivery |
|---|---|
| 🇺🇸 United States | 6–11 business days |
| 🇬🇧 United Kingdom | 10–15 business days |
| 🇪🇺 European Union | 10–15 business days |
| 🇨🇦 Canada | 10–15 business days |
| 🇦🇺 Australia & New Zealand | 10–15 business days |
| 🌎 Rest of the world | 12–17 business days |
These delivery times are estimates and not guarantees. Delivery may occasionally take longer due to customs procedures, carrier delays, holidays, severe weather, high shipping volumes, or circumstances outside our reasonable control.
International Shipping
We currently ship to WORLDWIDE, EXCLUDING SOME REMOTE AREAS
International shipments may be subject to customs procedures or import requirements imposed by the destination country.
ALL TAXES ARE ALREADY INCLUDED ON PRODUCT PRICES, IF THERE IS ANY CHANGE, IT WILL BE DISPLAYED AT CHECKOUT
Order Tracking
Once your order has shipped, you will receive an email containing your tracking number or tracking link, when tracking is available.
Please allow 3-5 DAYS after receiving your shipping confirmation for tracking information to update.
If your tracking information has not updated for an unusually long period, please contact us at support@clickkinggun.com.
Multiple-Item Orders
If you order multiple products, we will make every reasonable effort to ship them together.
However, depending on product availability, warehouse location, or logistics requirements, products from the same order may arrive in separate packages and at different times.
When applicable, separate tracking information will be provided for each shipment.
Incorrect Shipping Address
Customers are responsible for providing complete and accurate shipping information when placing an order.
If you notice an error in your delivery address, please contact us as soon as possible at support@clickkinggun.com.
We will make reasonable efforts to update the address before dispatch. However, once an order has been shipped, we may no longer be able to modify or redirect the delivery address.
Delayed Orders
Occasional delays can happen during transportation.
If your order has not arrived within the estimated delivery period, we recommend checking your tracking information first.
If there has been no meaningful tracking update or your order is significantly delayed, contact us at support@clickkinggun.com with your order number and we will investigate the shipment.
Lost Packages
If you believe your package has been lost in transit, please contact us at support@clickkinggun.com.
We will review the tracking information and, where appropriate, contact the shipping carrier or logistics provider to investigate the shipment.
If this happens, we will discuss replacement/refund/etc.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong product, please contact us at support@clickkinggun.com as soon as possible.
Please include:
- Your order number
- A description of the issue
- Clear photos or videos showing the product and the issue
- A photo of the shipping label and packaging, where relevant
We will review the issue and provide an appropriate solution in accordance with our Refund Policy and applicable consumer law.
Failed Delivery / Returned to Sender
If a package cannot be delivered because of an incorrect or incomplete address, repeated failed delivery attempts, refusal of delivery, or failure to collect the package, it may be returned to the sender.
If this happens, please contact support@clickkinggun.com so we can review the available options.
Customs, Duties and Taxes
International orders may be subject to VAT, import duties, customs fees, or other taxes, depending on the destination and how the order is fulfilled.
In most cases, all duties will already be included in product price.
Customers will be informed of charges at checkout where applicable. Do not state that customers are always responsible for import charges unless that accurately reflects your tax and shipping setup and applicable consumer law.
Frequently Asked Questions
1. How long does delivery take?
Delivery times depend on your location. Most orders are expected to arrive within 10–15 business days after dispatch. Please refer to the estimated delivery times above for your region.
2. Do you ship internationally?
Yes. We currently ship to a wide range of countries. Available destinations are shown during checkout.
3. Is shipping free?
We offer free shipping under the conditions displayed at checkout. Shipping costs, if applicable, will be shown before payment.
4. Can I track my order?
Yes. When tracking is available, you will receive your tracking information by email after your order has been shipped.
5. Will multiple products arrive together?
Not always. Products may be shipped separately depending on availability, warehouse location, or logistics requirements.
6. Can I change my shipping address?
Contact us at support@clickkinggun.com as soon as possible. We may be able to change your address before dispatch, but changes cannot be guaranteed once an order has shipped.
7. What should I do if my order hasn't arrived?
Check your tracking information first. If your order is significantly delayed or tracking has stopped updating, contact support@clickkinggun.com with your order number.
8. What if I receive the wrong or a damaged product?
Contact support@clickkinggun.com with your order number and photos or videos showing the issue. We will review the case and provide an appropriate solution.
9. Can my order be delayed by customs?
International shipments may occasionally experience customs-related delays. These are outside the carrier's standard delivery estimates and may vary depending on the destination.
10. How do returns work?
Please refer to our Refund & Return Policy for information about returns, cancellations, refunds, and damaged or defective products.
Contact Us
If you have any questions about shipping or your order, contact us at:
ClickKingGun
Email: support@clickkinggun.com